Delivery methods and delivery times -

Order processing and delivery times

We process all incoming orders as soon as possible. The delivery time varies depending on the product, its availability and the delivery address. The estimated delivery time can be found on the product page in our online store.

Delivery methods and prices

We offer the following delivery options:

  • Free delivery to the machine or Posti for orders over €145 (VAT 0).
  • Free delivery to destination for orders over €190 (VAT 0).
  • Value added tax (VAT) is added to the prices.

The delivery methods you can choose from our online store:

Postal

  • Pickup from a Post office or machine : €0 / €7.90
    Delivery time is usually 1–3 business days after sending the order.
    When the package has arrived at the machine, you will receive a text message with a compartment code. You can pick up your order from the SmartPOST machine of your choice.

  • Delivery at the agreed time : €12.90
    Delivery to the recipient, as a rule, on the next business day from the order processing date. Posti calls in advance to arrange a delivery time. If the recipient cannot be reached, a call request will be mailed to arrange a time.

DB Schenker

  • Withdrawal from the vending machine : €0 / €6.90
    Free delivery for orders over €145 (VAT 0). Delivery time usually 1–4 business days.

  • Delivery to destination : €0 / €10.90
    Free for orders over €145 (VAT 0).

Pickup from the store

  • Pickup from the store : €0
    When your order is available for pickup, you will receive a confirmation email. Pickup orders are usually ready within 1-2 business days of ordering.

Exceptional delivery times

If the delivery of the product is significantly delayed from the estimated delivery time, we will contact you by email. We reserve the right to deliver the products ordered at the same time separately if necessary.

The stock balance of the product is shown on the product pages. You can also order more products than are in stock, in which case the delivery time is usually 1–2 weeks.

If the delivery is significantly delayed and our customer service has not been in contact, please contact us. We reserve the right to cancel the order if necessary, in which case the payment will be returned within 14 days.

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